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Private Policy

Hotel Philosophy Limited 


1. Introduction

Hotel Philosophy Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you:

  • Visit our website

  • Purchase products

  • Book services or events

  • Contact us directly

We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

2. Information We Collect

We may collect and process the following personal data:

2.1 Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Any information you provide when contacting us or booking services

2.2 Automatically Collected Data

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Cookies and usage data
     

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Manage bookings and provide services

  • Communicate with you about your order or enquiry

  • Send marketing communications (only where you have opted in)

  • Improve our website and services
     

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity (to fulfil orders and bookings)

  • Legitimate interests (to improve services and user experience)

  • Consent (for marketing communications)
     

5. Sharing Your Information

We do not sell your personal data.

We may share your data with trusted third parties, including:

  • Payment processors

  • Delivery and logistics providers

  • Website and hosting providers (e.g. Wix)

  • Email marketing platforms

These providers only process your data on our behalf and are required to keep it secure.
 

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal and tax obligations
     

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.
 

8. Cookies

Our website uses cookies to improve your experience and analyse site traffic.

You can control or disable cookies through your browser settings.
 

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.
 

12. Contact

Hotel Philosophy Limited
www.hotelphilosophy.co.uk
office@hotelphilosophy.co.uk

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