Hotel Philosophy Limited
 

1. Introduction

Welcome to Hotel Philosophy Ltd (“we”, “us”, “our”).

These Terms and Conditions govern your use of our website, products, services, events, and experiences, including but not limited to:

• Rootlight Rituals products

• Simple Truths® card decks and readings

• Workshops, events, and ceremonies

• Family constellations sessions

• Digital content and courses

By accessing or using our services, you agree to be bound by these Terms and Conditions.
 

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years old, or have the consent of a parent or guardian

• You will use our services lawfully and respectfully
   

3. Nature of Services

Hotel Philosophy Ltd provides services within the fields of personal development, philosophical inquiry, and reflective or ritual-based practices.

Our services are intended for educational, experiential, and self-development purposes only.

They are not a substitute for professional:

• Medical advice

• Psychological or psychiatric care

• Legal or financial advice

All participation is voluntary and undertaken at your own discretion.
 

4. Products & Orders

4.1 Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, errors may occasionally occur.

4.2 Pricing

All prices are subject to change without notice.

4.3 Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our discretion.
 

5. Shipping & Delivery

• Delivery times are estimates only and not guaranteed

• We are not responsible for delays caused by third-party carriers

• Risk in the goods passes to you upon delivery
   

6. Returns & Refunds

You may request a return or refund within 14 days of receiving your order, in accordance with UK Consumer Contracts Regulations.

To be eligible:

• Items must be unused and in their original condition

We are unable to accept returns for:

• Digital products once accessed or downloaded

• Opened consumables (including tea products)

• Personalised or custom-made items
   

7. Events, Workshops & Sessions

7.1 Bookings

All bookings are confirmed upon receipt of payment.

7.2 Cancellations

Cancellation and refund terms may vary depending on the event and will be communicated at the time of booking.

We reserve the right to cancel, postpone, or reschedule events where necessary.

7.3 Participation

By attending an event or session, you agree to:

• Take responsibility for your own physical, emotional, and mental wellbeing

• Engage respectfully with facilitators and other participants
   

8. Intellectual Property

All content provided by Hotel Philosophy Ltd, including but not limited to:

• Written material

• Images and design

• Branding and logos

• Card deck content

• Ritual frameworks and teaching materials

is the intellectual property of Hotel Philosophy Ltd unless otherwise stated.

You may not reproduce, distribute, or use this content for commercial purposes without prior written permission.
 

9. User Conduct

You agree not to:

• Use our website or services for unlawful purposes

• Interfere with or disrupt our systems or services

• Copy, misuse, or exploit our content

• Harass, harm, or disrupt other users or participants
   

10. Limitation of Liability

To the fullest extent permitted by law:

• Our services are provided on an “as is” basis

• We are not liable for any indirect or consequential loss arising from use of our services

• Participation in any product, event, or session is at your own risk

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation
   

11. Force Majeure

We are not liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to:

• Natural disasters

• Illness

• Government restrictions

• Technical failures
   

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Continued use of our services following any changes constitutes acceptance of those changes.
 

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.
 

14. Contact

Hotel Philosophy Limited
www.hotelphilosophy.com
office@hotelphilosophy.co.uk